Walton Lodge aims to respond to the needs of all clients on an individual basis. Our care planning and delivery takes account of each client's gender, race, disability, culture, religious beliefs, age, sexuality, social class, economic situation and any perceived form of dis-advantage.
We believe that all our clients have the right to privacy and the right to freedom from intrusion or unwelcome attention.
We believe that maintaining our clients’ dignity involves recognizing the intrinsic value of people as individuals, and the specific nature of each person’s particular needs.
Our carers will maintain each client's dignity at all times.
We believe that our clients should have opportunities to think, plan, and act and also to take sensibly calculated risks.
We will do everything we can to promote and support independence.
We will provide an environment and support structure, which offers sensible protection from danger.
We will provide readily available assistance when required.
We aim to help our service users to continue to enjoy their civil rights, including their right to vote.
We believe that clients should be able to make active and informed choices on a range of options and enable this in the following ways:
By avoiding a pattern of service delivery and compulsory timings for activities like getting up and going to bed.
By scheduling our services to respond as far as possible to clients’ preferences, including choices regarding the people who provide them with day to day care.
By including clients in the recruitment of new staff where they wish to take part.
By respecting diverse likes and dislikes, personal preferences and idiosyncrasies.
By cultivating an atmosphere and ethos which welcomes and responds to cultural diversity.
We believe that clients should have the opportunity to fulfil their personal aspirations and abilities, and the right to engage in educational, social and recreational activities designed to expand and nurture their emotional, physical, intellectual and spiritual development.